Product: Mohegan Sun Customer Care Clear all filters (0 of 8 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I stayed at Mohegan sun last night in a complimentary room. Very nice room. I woke this morning it was pouring raining. I call the font desk to see if the were an additional comp might available to me. She said no im sorry. I drove home two hours in the pour rain to...
Read more
Montville,Connecticut
Product
Mohegan Sun Customer Care
#1399775
Reply to reviews
I did leave a detailed nessage but in a nutshell, i always enjoy going to Mohegan and go pretty often but i never stay in the hotel because its over $300 a night and its just too expensive for me. However, i stayed friday night and was not really happy for the price i...
Read more
Product
Mohegan Sun Customer Care
#1264938
Reply to reviews
After being refused access from my bank account , cashiering lead /Mr. Roberto Garcia told me that I was notified on line that new credentials were needed to make withdraws.This proved to be an unmitigated lie. I will have no problem spending my money elsewhere. I...
Read more
1.5
Montville,Connecticut
Product
Mohegan Sun Customer Care
I liked
  • Privious visits with access to my acount
I didn't like
  • Lies told to me by cashier roberto garcia
#1208686
Reply to reviews
On march.9.2018. we (two couples) visit casino about 7.30 pm with plan to have dinner and lose few hundred dollars...we noticed that wolf den have some concert and decide to go spend some time there...we all 40 y/old people .at the entrance we was separated and our...
Read more
2.4
Montville,Connecticut
Product
Mohegan Sun Customer Care
#1207141
Reply to reviews
I had same experience this weekend.After spending several hundred dollars on dinner. My husband and I went to Vista for a cocktail. It took about 30 min to get in. I had to use the ladies room so I got my hand stamped and did so. When I returned they would not let me...
Read more
Product
Mohegan Sun Customer Care
#1134891
Reply to reviews
We did a no kid birthday night.First off we ate dinner at the buffet the food was luke warm, and my husband asked for a beer and gave his miltary id the waitress rolled her eyes gave attitude and it was crappie. Then our room we called and asked for extra pillows...
Read more
1.6
Product
Mohegan Sun Customer Care
#904114
Reply to reviews
Show

Mohegan Sun Customer Care Review

Not like they use to be. I play in pit 21 6 times a year in the s ky. I usually fly in from Florida and I will say they have really gone downhill . used to be my favorite casino but like any successful business they forget their loyal customers . what bothers me the most nowadays they don't take their customers with disabilities very seriously.
3.3
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
Product
Mohegan Sun Customer Care
#894296
Reply to reviews
I trying to make a legal complaint of a bad experience I have a week ago I bean playing for many years many thousands of my dollars and what happens this pass weekend.Was that ----- u guys have a lot. Asians workers and Asians tables pit bosses u guys call them ok!?...
Read more
Product
Mohegan Sun Customer Care
#831310
Reply to reviews